Frequently asked questions.
What is Smart Space Pro?
Smart Space Pro is an all-in-one workplace-management platform built for modern hybrid workplaces. It combines desk bookings, meeting room scheduling, visitor management, issue reporting, car-park and locker bookings, digital inductions, and real-time analytics in one system. Unlike point solutions, it gives organisations a consistent user experience across mobile, portal, tablet kiosks and room panels. Smart Space Pro is designed to help businesses manage flexible work, optimise space, and streamline the workplace experience, without relying on multiple disconnected tools.
How does Smart Space Pro help organisations manage hybrid and flexible work?
Smart Space Pro provides the tools required for hybrid working: desk bookings, team zones, group bookings, daily check-ins, auto-release of no-shows, meeting room scheduling, and availability views. Employees can see who’s working where and plan office days. Workplace teams gain visibility of occupancy, peak days, and utilisation trends. This reduces guesswork, prevents overcrowding, and ensures hybrid arrangements run smoothly across multiple sites.
What makes Smart Space Pro different from other workplace or booking platforms?
Smart Space Pro stands out because it is a unified workplace platform, not just a desk-booking or room-booking tool. It includes visitors, assets (car parks, lockers), inductions, issue reporting, access request workflows, digital content tiles, analytics, and integrations - all inside a single ecosystem. It’s built for real workplaces with complex rules, multi-site deployments, and compliance requirements. For organisations that want fewer systems and a simpler experience for staff, Smart Space Pro eliminates fragmentation and centralises everything.
What features does Smart Space Pro offer?
Key features include:
Desk booking with team zones & group bookings
Meeting room booking with digital room panels
Visitor management with tablet check-in
Car park, locker and equipment booking
Automated check-ins & access-control integrations
Digital inductions and workflows
Workplace guides, custom content tiles & emergency content
Issue reporting and access request workflows
Analytics and utilisation dashboards
These features work together so organisations can operate their workplace through one platform instead of multiple systems.
Can Smart Space Pro manage desks, rooms, visitors, lockers and car parks together?
Yes. Smart Space Pro is specifically designed to manage all workspace assets from a single platform. Administrators configure booking rules and permissions for each asset type. Staff see all their bookings - desks, rooms, car parks, lockers - in one place through the app or browser. This unified approach improves the employee experience and reduces administrative overhead.
Does Smart Space Pro integrate with identity, access control and calendar systems?
Yes. Smart Space Pro integrates with Microsoft Entra for SSO, Microsoft Outlook for room bookings, and access-control providers where REST API integrations are supported. These integrations enable automated check-ins, secure access, and calendar synchronisation. This makes Smart Space Pro suitable for enterprise and government environments that need strong security controls and reliable workflows.
What analytics does Smart Space Pro provide?
Smart Space Pro provides real-time and historical insights into desk utilisation, room occupancy, booking patterns, no-show rates, peak days, team trends and asset usage (car parks, lockers, equipment). These insights help organisations optimise layouts, right-size offices, reduce no-shows, justify real estate spend, and support evidence-based workplace planning.
Who uses Smart Space Pro?
Smart Space Pro is used by organisations across Australia and internationally, including corporate offices, government, property teams, and hybrid workplaces. It supports small teams through to multi-site global enterprises. Organisations choose Smart Space Pro when they want to manage bookings, visitors, inductions, assets and workplace processes in a single, simple platform.
How do organisations get started with Smart Space Pro?
Most organisations begin with a demo to understand their workplace needs. After choosing the modules (desks, rooms, visitor, assets, workflows, analytics), Smart Space Pro sets up the environment, maps building zones, and configures rules. Once ready, staff onboard using the mobile app or web portal. Organisations can launch one feature at a time or roll out the full platform. Training and support ensure smooth adoption across teams.

